Warranty Claim Claim Claim Claim
/HOW TO CLAIM
Warranty Claim Procedure
Our updated list of APEG’S authorised and trusted SSM-registered workshop, service & repair centre. Please click on our workshop tab above.
*Terms and Conditions Apply*
CONTACT US
VEHICLE BREAKDOWN
- Vehicle has problem and can/cannot be driven
- Should your required any breakdown auto assist and towing service
PLEASE DO CONTACT
Apeg Hotline No : 017 – 235 6900
Office : 03 – 87406216
(Office Hour)
** Please ensure to inform our Claims Department as soon as practicable as any failure to notify our Claims Department may result in future claims to be rejected **
WARRANTY CLAIM
APEG independent assessor will evaluate the faulty of your vehicle before any claim is authorised
Vehicle problem is COVERED under warranty,
warranty claim is payable
Vehicle problem is NOT COVERED under warranty, warranty claim is payable
** All proof of every service are regularly maintained on time are needed to ensure your validity of warranty**
PERFORM VEHICLE REPAIRS
Upon approval of claim, repairs and cost will be born by APEG
Warranty up to;
Refer to Coverage Plan and Claim Limit
** In case of unapproved of claim, customer have the option to repair their vehicle with their selected workshop or with us and will be charged at cost price**
NOTE :
Vehicle problem/parts COVERED under the warranty
- Warranty claim is PAYABLE
Vehicle problem/parts NOT COVERED under the warranty
- Warranty claim is NOT PAYABLE
Breakdown
Contact Us
Apeg Hotline: 017-235 6900
Office:03-8740 6216
Warranty Status
Expired / Void
Claim Rejected
NOTE :
Vehicle problem/parts COVERED under the warranty
- Warranty claim is PAYABLE
Vehicle problem/parts NOT COVERED under the warranty
- Warranty claim is NOT PAYABLE
Inspection & verification of coverage by items by APEG Warranty
Warranty Status
Active
Quotation is generated from workshop
Approved
Approval within seven (7) working days (subject to approval amount based on warranty plan limit)
Workshop proceed to repair
Payment will be done by APEG Warranty